Delivery Information

Delivery

Free and Fast Deliveries¹

Free delivery on orders over $50

HP Online Store delivers free of charge on all orders over $50. If your order totals less than $50 your order will incur a small delivery charge of $7.95.

Deliveries to less accessible/remote areas will incur a shipping surcharge, reflecting the increased costs of providing services to these areas.

Fast deliveries

Your order will be dispatched on the next working day from receipt of your order acceptance confirmation (you’ll receive this via email after we’ve performed the necessary security checks). Our deliveries take place on working days, being Mondays to Fridays only (excluding public holidays). Typically, you should expect to receive delivery of your order within 2 working days, however for remote or offshore destinations delivery will normally be within 2-8 working days. These times are estimates and cannot be guaranteed.

Delivery notifications

You will receive a notification email once your order is shipped from our warehouse.

General delivery & warranty information

Delivery restrictions

Please note, we unfortunately do not deliver to P.O. Boxes, Parcel Lockers or Internationally.

Deliveries to Business addresses

If your order is being delivered to a business address, please be advised that our carrier will deliver to a mailroom or reception area and will request a signature from the reception/mailroom contact. Our carrier does not require a signature specific to the named contact on the order details.

Orders dispatch

Please note, we may dispatch individual items from different warehouses so you may receive your order in multiple deliveries. If you require an item urgently, please do not combine your order with an item showing an extended delivery time.

Please remember that all our deliveries will require a signature.

Estimated delivery dates

Shipping estimates on our website give an indication of when the item will be dispatched from our warehouse for delivery. For example, items that show:

  • “In stock” are estimated to be dispatched for delivery from our warehouse on the next working day after order acceptance confirmation. Orders must be in prior to 12pm for delivery within 2-3 business days.
  • “Ships in 14 – 28 business days” are products which are not immediately available from local stock, and ship from our factories. Please note this is an approximate shipping date only.

Next Business Day Delivery

Covid 19: We're experiencing high demand and apologise in advance that our deliveries may be longer than usual

Currently we offer next business day delivery on orders being shipped to ACT, Adelaide metro, Brisbane metro, Melbourne metro, Newcastle, Sydney metro and Wollongong. Other locations delivery times vary between 2-5 business days. HP ink and toner will be delivered next business day, 90% of the time. Other products warehoused locally including PC, notebooks, printers, accessories etc are delivered within just couple of days.


Next Business Day Delivery


 

Order placed before 12pm

Order placed after 12pm

Monday

Next Business Day

Wednesday

Tuesday

Next Business Day

Thursday

Wednesday

Next Business Day

Friday

Thursday

Next Business Day

Monday

Friday

Monday

Monday

Saturday

Monday

Tuesday

Sunday

Monday

Tuesday

How to track your order

You will only be able to track your order once you have received a shipping confirmation email.